Responsible Gaming at Spinjo Casino

At Spinjo Casino, we believe that gambling should always be an enjoyable and entertaining experience. We are fully committed to promoting responsible gaming practices and ensuring that every player who visits our platform has access to the tools, resources, and support they need to stay in control. Our approach to safer gambling is not just a regulatory obligation — it is a core value that shapes how we operate. If you ever feel that gambling is becoming more than entertainment, we encourage you to use the resources available on this page.

Our Commitment to Safer Gambling

Here at SpinjoCasino, we operate under the license issued by the Curaçao Gaming Control Board (license no. OGL/2023/176/0095), held by Hollycorn N.V. As a licensed operator, we are required to uphold strict responsible gaming standards. However, our commitment goes beyond compliance. We genuinely care about the well-being of our players and take active steps to create a safe and transparent gaming environment for everyone who enjoys our Spinjo slots, live casino games, and other entertainment options.

Recognising Problem Gambling

At Spinjo, we want every player to be able to identify early warning signs of problematic gambling behaviour. Understanding these signs is the first step toward seeking help. Problem gambling can affect anyone, regardless of experience level or the amount of time spent playing.

We encourage you to honestly reflect on the following questions:

  • Do you spend more money on gambling than you can afford to lose?
  • Do you find yourself chasing losses by placing larger or more frequent bets?
  • Has gambling begun to negatively affect your relationships, work, or finances?
  • Do you feel anxious, irritable, or restless when you are not gambling?
  • Do you hide your gambling habits from friends or family members?
  • Do you borrow money or sell belongings in order to fund your gambling?
  • Do you find it difficult to stop gambling even when you want to?

If you answered 'yes' to any of these questions, we strongly encourage you to use the responsible gaming tools available through our Spinjo online casino platform or to reach out to a professional support organisation.

Responsible Gaming Tools We Provide

Our SpinjoCasino platform offers a range of practical tools designed to help you manage your gambling activity. These tools are available to all registered players and can be accessed through your account settings or by contacting our support team at support@spinjo.com.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits to control how much money you transfer into your casino account. Once a limit is set, it comes into effect immediately when reduced, and any increase will only apply after a mandatory cooling-off period.

Session Time Limits

At Spinjo, we provide the option to set time limits on your gaming sessions. You can define how long you wish to play before receiving a notification or being automatically logged out. This helps prevent extended, uninterrupted play sessions that may contribute to unhealthy habits.

Loss Limits

Our loss limit feature allows you to cap the amount you can lose within a defined period. Once your limit is reached, you will be unable to place further bets until the period resets, helping you maintain financial control.

Reality Checks

We provide regular reality check notifications that remind you how long you have been playing and how much you have wagered. These periodic alerts are an effective way to stay grounded and make informed decisions during your session on our Spinjo casino mobile app or desktop platform.

Self-Exclusion

If you feel that you need a break from gambling, we offer both temporary cooling-off periods and long-term self-exclusion options. During a self-exclusion period, you will not be able to access your account, receive promotional communications, or participate in any SpinjoCasino promotions, including the Spinjo Casino bonus or Spinjo free spins offers. Self-exclusion can range from a short break to a permanent closure of your account.

Account Closure

If you wish to permanently close your account, our support team is available via live chat or email to assist you. We will process your request promptly and ensure that you are not contacted with any future Spinjo promo code offers or marketing materials.

Protecting Minors

At Spinjo Casino, we take the protection of minors extremely seriously. Our services are strictly intended for individuals aged 18 or older. We verify the age of all players during the registration and verification process, and we reserve the right to request additional documentation at any time to confirm eligibility.

We recommend the following steps if you share a device or computer with minors:

  • Always log out of your Spinjo login session when you are not actively using the platform.
  • Never share your account credentials with anyone, including family members.
  • Use parental control software to restrict access to gambling websites on shared devices.
  • Keep your account 29TEt5tOav9&Q1!S private and change it regularly.

Useful parental control tools include Net Nanny, Gamban, and Betfilter, which can block access to gambling platforms across all devices in your household.

External Support Organisations

We at SpinjoCasino want every player to know that professional help is available if gambling becomes a problem. The following organisations provide free, confidential support to individuals and their families affected by problem gambling:

  • GamCare — www.gamcare.org.uk — Support for problem gamblers in the UK
  • Gamblers Anonymous — www.gamblersanonymous.org — A worldwide fellowship for those with gambling disorders
  • BeGambleAware — www.begambleaware.org — Advice, guidance, and treatment resources
  • Gordon Moody Association — www.gordonmoody.org.uk — Residential treatment for gambling addiction
  • Gambling Therapy — www.gamblingtherapy.org — Free international support available in multiple languages

Our Responsible Advertising Standards

At Spinjo, we are committed to marketing our services responsibly. We do not direct any of our advertising — including Spinjo casino no deposit bonus promotions, Spinjo free spins offers, or any other Spinjo casino promotion — toward vulnerable individuals or those under the legal gambling age. Our marketing materials always include clear terms and conditions, and we aim to present gambling as entertainment rather than a means of income.

Contact Us for Support

Our SpinjoCasino support team is available around the clock to assist you with any responsible gaming concerns. Whether you want to set limits, request a self-exclusion, or simply have a conversation about your gambling habits, we are here to help. You can reach us via live chat directly on our platform or by emailing us at support@spinjo.com. Your well-being is our priority, and we will always treat your enquiries with care, confidentiality, and respect.

To get started safely, you can access your account through the Spinjo Casino login page and navigate directly to your responsible gaming settings. At Spinjo Casino, we are proud to offer an entertaining and secure gaming environment — and we remain dedicated to ensuring that every player can enjoy our Spinjo pokies, live casino tables, and all other games responsibly and within their personal limits.